Toronto, Ontario

IT support that feels in-house.

Get truly personal IT services for your small business. Work with Jesse Morrison for day-to-day support, enterprise-grade security, AI deployment, and more.
No tickets. No handoffs. No runaround.

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Remote & on-site
No ticket system
No contracts
9:41
JM
Jesse Morrison

Hi Jesse, I'm not getting emails this morning. Apparently Sarah and Dave aren't either.. can you look into this?

JM

Hey Sam! I have a feeling
it's domain related since the three of you use a separate domain. Get back to you asap

Message
No tickets
Get Jesse directly
15+
years experience
< 2hr
avg. response
What J. Morrison handles

Everything you need

A comprehensive package with everything you need, tailored to the specific way your business operates. Just like having your own IT department.

Day-to-Day Support

  • General tech support
    (remote & on-site)
  • Computer setups
  • Employee onboarding/offboarding
  • Software deployment & training
  • Regular maintenance & monitoring
  • Strategic IT planning
  • Cost optimization

Business Applications

  • Microsoft 365 deployment & management
  • Google Workspace deployment & management
  • Email & domain configuration
  • File sharing & collaboration
  • Zoom, Microsoft Teams, and Google Meet support
  • Adobe software deployment
  • AI deployment & training
  • ...and so much more

Security & Privacy

  • Managed EDR
  • Managed ITDR
  • Managed antivirus
  • Patch management
  • Software & identity hardening
  • Password management
  • Mobile device management
  • Employee access control
  • Cybersecurity awareness training

Network & Infrastructure

  • Network setup & management
  • Office technology installation & maintenance
  • Endpoint & cloud environment backups
  • VOIP deployment & management
  • A/V & conference equipment management
  • IT documentation & asset management
A smarter alternative

Capable as an MSP.
Personal as a contractor.

Most small businesses are stuck between the two. Should you hire an MSP (managed services provider) for ongoing support or just call an IT contractor for one-off issues?

An MSP might cover a broad scope of services, but you're dealing with multiple techs and each support request feels like pulling teeth. And yet, the costs keep climbing. A contractor might be more personal and affordable, but you can't count on their availability, and they rarely offer the proactive support small businesses need today.

J. Morrison IT Consulting fills that gap: The comprehensive support you'd expect from a larger firm, with the personal attention you'd expect from a caring contractor. The best of both worlds – without the trade-offs.

The MSP

Ticket systems and corporate runaround

Support from an employee, not an invested owner

Long commitments and higher costs

The IT Contractor

Mostly break/fix – minimal preventative work and monitoring

Sporadic availability and long wait times

Unpredictable invoices

J. Morrison IT Consulting

Full-service IT support, not one-off fixes

Work directly with Jesse – always

Call, text, or email for support

Fast, direct responses

Predictable billing and no commitments

A different kind of IT support

The J. Morrison Approach

When your IT department knows your entire team and the way each member operates – you completely forget it's outsourced.

One Point of Contact

Jesse already knows your systems and history. No re-explaining. Just keen problem-solving and strategic planning.

Easy Support Requests

No one likes support tickets. Just call, text, or email Jesse when you need him so you can get back to work.

Proactive Coverage

Built around protection and prevention, not just repairs. All of your bases are covered, like 24/7 security, backups, and more.

Friendly, Down-to-Earth Support

IT support shouldn't be daunting. Jesse is easy to work with, plain-spoken, and genuinely invested in your success.

Small Client Roster by Design

A deliberately small client roster means every client gets real attention. You're not a number in a portfolio of hundreds.

Grows With Your Business

Expand your team, adopt new tech, or move offices with confidence. IT support that scales – with the same face behind it.

Jesse Morrison, J. Morrison IT Consulting

"Feels like having our own IT department."

Meet Jesse

Your IT Right Hand

I was born and raised in North York in the early '90s. I'm old enough to remember when the internet became mainstream but young enough to feel like I grew up with it. From the very first time I used a computer, it always just clicked.

Fast-forward a few years (maybe more than a few), it became common knowledge in my community that I was the guy to call for computer help. It didn't take much longer for me to realize I should focus my skills and training on business IT. In 2010, J. Morrison IT Consulting was born. And every day since, I've been striving to learn more and improve.

By far, my favourite thing about my job is the relationships I build with my clients. And they know it. When I'm not working, there's a good chance I'm playing guitar or scouting the best coffee shops in Toronto. Seriously, don't get me talking about coffee.

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What clients say

Trusted by Small Businesses

"Before Jesse, we were at the mercy of whoever picked up the phone at our old IT company. Now I just call Jesse and he takes care of it – half the time he's already looking into the issue before I've finished explaining it."

SM

Sarah M.

Office Manager, Accounting Firm

"We switched to Jesse two years ago and I can't imagine going back to a helpdesk ticket system. When something goes wrong, I call Jesse. Simple as that. He's also helped us cut software we didn't need and saved us real money."

DK

David K.

Owner, Marketing Agency

"What sold us was the no-contract model – it showed Jesse was confident in the quality of his work. He migrated our team to Microsoft 365, set up our backups, and now handles everything from onboarding to cybersecurity. It truly feels like having an IT department."

LT

Linda T.

Operations Director, Law Firm

In case you were wondering

Frequently Asked Questions

Just a casual chat over Zoom or a simple phone call – whatever you prefer. There's no time limit. You and Jesse will discuss your business, your needs, and whether you're a good fit for each other. If it seems like a good fit, Jesse would be happy to come meet your team in person before you make any final decisions.

To book the consultation, call Jesse anytime or shoot him a text or email.

They're both! The vast majority of work can be done remotely, which clients love because it allows for super fast response times. It also means very high flexibility when clients need to schedule support for specific days/times ahead. But when a job requires on-site support, Jesse will be there.

Most support requests are handled between Monday and Friday, 9 am to 5 pm ET. For any matters that require support outside of these hours, Jesse always does his best to accommodate. For example, if a client's network router needs to be replaced, this would typically be done outside of the client's operating hours in order to avoid downtime.

J. Morrison IT Consulting is designed for small businesses with 10 or more computers. If your business has fewer than 10 computers, please don't hesitate to reach out anyway. You never know what might be a good fit.

All of them! If a business has computers, it needs IT support. So whatever industry you're in, if your business has ~10 or more computers and doesn't have an internal IT department, you're in the right place!

Absolutely. A few of J. Morrison IT Consulting's clients are even outside of Canada. The only downside is a lack of on-site support and time zone differences. On-site support cannot be offered outside of the GTA, and most support requests are handled between 9 am and 5 pm Eastern Time.

Pricing is tailored to each client's business size and scope of support. The best first step is a free, no-pressure consultation. Jesse will give you an honest picture of what you need and what it would cost.

Not at all. Billing is month-to-month. If at any point you decide this service is not for you, you can stop anytime with no penalties. Jesse only wants his clients to stay if they're happy.

Call, text, or email Jesse anytime and ask away!

Ready to get started?

Skip the support tickets.
Call Jesse.

The first step is a zero-pressure consultation. No sales pitch – just an honest conversation about whether J. Morrison IT Consulting is the right fit for your business.

Book a free consultation

Zoom or phone meeting • No time limit